Most of Citi credit card members enrolled in the Citi Credit Protector Program. But it seems there are few people forget to cancel the Citi Credit Protector after receiving the promotion bonus. (Free Digital Picture Frame and $50 Visa Gift Card) Of course, the “few people” include myself. This post is to remind you to cancel the Citi Credit Protector because whenever there is a balance on your monthly statement, you can to pay $85 cents per $100 balance.
I enrolled in the Citi Credit Protector program early last November (for my Citi Dividend Platinum Select MasterCard for College Students). And then I didn’t use that card for a while until recently I used that card to buy a round trip flight ticket. After the statement came out, I realized that there is a fee charged by the Citi Credit Protector. Thus I called them up and requested to cancel the service. After about several minutes, I was able to convince the customer service to cancel my Citi Credit Protector program.
The hot line for the Citi Credit Protector is 1-888-592-7344. This is a special line for Citi Credit Protector, if you call them through this number it will get you faster connection. Of course, you can use general Citi customer service number 800-347-4934 and them will transfer you to the Citi Credit Protector Program.
Just as any service cancellation process, the customer service representative will try to persuade you to stay in the program. The first time will just be a reiteration of program benefits, and make sure you aware of your benefits. Later on she/he will offer some small money of maybe lower your rate to try to keep you in the program. The cancellation process will be very simple if you insist to cancel your Citi Credit Protector Program (No, thank you!). And you have good reason to do so because in the agreement it clearly indicates that you can cancel Citi Credit Protector at any time for any reason.
You can cancel at any time simply by calling 1-888-592-7344 or in writing to Credit Protector Processing Center, at P.O. Box 901016, Fort Worth, TX 76101-2016. We may cancel your enrollment for any reason, but we will provide you with at least 30 days written notice of cancellation (except for cancellations based on account status).
Remember, whenever there is a balance shows up on your month statement you will be charged a fee of 85 cents for every $100 balance.
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